🛡️ Safe Gaming Commitment

abee99 Responsible Gaming
Complete Guide

Enjoy entertainment within your limits — abee99 is committed to providing you with a safe and healthy gaming experience. For players aged 21+ only.

Our Responsible Gaming Policy


abee99 believes online gaming is a form of entertainment — not a source of income or a solution to financial problems. The safety and wellbeing of every player on our platform is our highest priority.

Responsible gaming means you decide how long you play and how much you spend. abee99 provides various tools and features to help you stay in control. Deposit limits, time-out, self-exclusion — all of it is in your hands.

Remember, gaming should never have a negative impact on your daily life. If gaming starts taking priority over family, work, or education, that is a warning sign. Use our responsible gaming tools and contact our support team if you need help.

For players aged 21+ only

Safe Gaming Tools and Features


Set Deposit Limits

Decide for yourself how much you deposit each day, week, or month. Limits take effect immediately when set, and increasing them requires extra time. This keeps your budget under control at all times.

Time-Out Feature

Take a temporary break from 24 hours up to 30 days. During a time-out, no gameplay or deposits will be possible on your account. Take a break whenever you need it for your peace of mind.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can exclude yourself for 6 months or permanently. Once activated, your account will be closed and opening a new account will be prevented.

Age Verification — 21+

abee99 is for players aged 21 and above only. Age is verified at registration and identity documents may be requested if needed. We are strict about protecting underage individuals.

Gaming History and Review

You can view your gaming history, deposit and withdrawal details at any time. Review your own habits and make changes when needed. Transparency and awareness are the foundation of responsible gaming.

24/7 Support Team

Our Bengali-speaking support team is available around the clock for any gaming-related concerns. Contact us via live chat — we are always ready to help.

Warning Signs of Problematic Gaming


If you notice any of the following signs in yourself, consider taking a break and seeking professional help. This is not a sign of weakness — it is a sign of awareness.

  • Constantly placing larger bets to try to recover lost money ("chasing losses")
  • Prioritising gaming over family, friends, or work
  • Feeling restless or anxious when trying to stop gaming
  • Spending beyond your set budget and hiding it
  • Gaming with borrowed money or by dipping into savings
  • Neglecting sleep, meals, or daily responsibilities to game
  • Lying about gaming or hiding the actual amounts spent

Tips for Responsible Gaming


Following these simple habits will keep gaming enjoyable at all times and prevent any negative impact on your life.

  • Set a maximum spending limit before you start gaming and stick to it
  • Play only with spare money set aside for entertainment
  • Take regular breaks — rest for at least 10-15 minutes every hour
  • Avoid gaming when you are stressed, sad, or angry
  • Remember — both winning and losing are possible; a loss is the cost of entertainment
  • Share your gaming experiences openly with family and friends
  • Keep up with other hobbies and entertainment alongside gaming

Deposit Limits and Payment Information


Minimum deposit and withdrawal limits are in place at abee99 to make responsible gaming easier. See the table below to plan your budget.

Payment Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳300 ৳1,000 15 minutes – 2 hours
Nagad ৳300 ৳1,000 15 minutes – 2 hours
Rocket ৳300 ৳1,000 15 minutes – 2 hours
Bank Transfer ৳300 ৳1,000 15 minutes – 2 hours

How to Use Self-Exclusion


If you feel gaming is getting out of control, follow these simple steps to activate self-exclusion.

1

Contact the Support Team

Let our 24/7 support team know via live chat that you want self-exclusion.

2

Choose a Duration

6 months, 1 year, 5 years, or permanent — let us know your preferred period.

3

Identity Confirmation

Your identity will be verified for security purposes. This is a brief process.

4

Account Deactivated

Your account will be closed immediately and cannot be reopened during that period.

5

Balance Returned

Any unused balance remaining in your account will be returned in accordance with our policy.

Time-Out and Break Features


You can take a temporary break without closing your account entirely. A time-out is a lighter option that can be activated quickly.

✈️ Short Time-Out (24 – 72 hours)

Ideal for holidays, travel, or short-term breaks. Gameplay and deposits are suspended during this period but your account remains active.

📅 Weekly Time-Out (7 – 30 days)

If you need a longer break, take a time-out from 7 days up to 30 days. Your account reactivates automatically once the period ends.

🔔 Reality Check Reminder

A message will appear on screen at set intervals showing how long you have been playing and how much you have spent — keeping you aware.

Need help? We are
always here.

If gaming becomes a problem, do not face it alone. Talk to our Bengali-speaking support team via live chat or read our FAQ.

How to Get Support


24/7 Live Chat

Talk directly to our Bengali-speaking support team at any time of day or night. Get help with deposit limits, time-out, self-exclusion, or anything else within moments.

Email Support

For detailed concerns or private matters, contact us by email:
[email protected]
We will respond as quickly as possible.

Frequently Asked Questions about Responsible Gaming


Once we receive your self-exclusion request, our support team deactivates your account as quickly as possible. It usually takes effect within a few minutes. Requesting via live chat gets you the fastest response.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this protects you from impulsive decisions.

No. abee99 is for players aged 21 and above only. Age is verified at registration, and identity documents may be requested in suspicious cases. Accounts belonging to underage users are permanently closed.

Yes, your account balance remains completely safe during a time-out. Only gameplay and new deposits are suspended — the funds in your account are not affected.

Take a break first. Then contact abee99 via live chat — our support team will help you activate self-exclusion or a time-out. Talk to someone close to you and seek professional mental health support if needed.

No. Your account does not reactivate automatically when the self-exclusion period ends. To play again, you must voluntarily contact the support team and complete a set waiting period — this protects you from impulsive decisions.

abee99 uses SSL encryption to keep your data and transactions secure. Our games come from certified providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — whose games use random number generators to ensure fair play.

Enjoy Safely at abee99


Play responsibly and enjoy the many entertainment sections at abee99. Safety and fun together.